100+ Member Experiences

old lady

Duffy Nemers

from Springfield, Missouri

group 1262

SkyMed Helps Member in Extraordinary Circumstance

“My husband, Peter, and I were enjoying ourselves on a popular cruise line,” recalls Duffy Nemers. “We had just left Dubai and were on the Red Sea. Peter got quite ill, and I called the ship’s medical facility. We discovered he had had a silent heart attack. The ship’s facility couldn’t do much for him, so they insisted we depart the ship in Jordan. We would have preferred two

more days and to depart in Israel, but the ship absolutely refused. They packed us up and we departed in Jordan.”

“In Jordan, we rode in a filthy ambulance, with five other people crammed into it and were delivered to a military hospital. There were no towels, soap, or linens. It was a complete disaster. My husband, screaming in pain, was dragged off the stretcher by his arm onto another table. It was awful! They tried to give him an IV and I had to intervene. Finally, he was put in a room. The bathroom at the end of the hall didn’t have toilet paper, or even a seat. It was very third world. Finally, Peter began to stabilize but during the night, the love of my life passed away.”

“With the hospital wanting a cash payment, my wallet missing since Germany, and Peter gone so quickly, I managed to text my friend Diane, who in turn, got ahold of SkyMed. I am so grateful that SkyMed was my advocate 24/7/365 during this emergency. The cruise line insurance had told me to start a claim online. I was so confused; I needed someone to help me. One call to SkyMed and they outlined everything and emailed the cruise line insurance which I needed to do to get reimbursed for the THOUSANDS of DOLLARS in medical bills. Even though it took almost a year of countless contacts, I finally was reimbursed. I could not have done this without SkyMed’s help. I am going to ALWAYS book my future cruises through www.skymedtravel.com.

How did you find out about SkyMed and why did you choose SkyMed? “One of my best friends was a SkyMed Representative and she always lived and breathed SkyMed. She was influential and since we traveled a lot, we choose to become SkyMed members.”

What would you tell your friends about your experience with SkyMed? “My experience with SkyMed was lifesaving. I am an elderly woman, who was alone, and was trapped in a third world country.”

What would you tell your friends about your experience with SkyMed? “I believe I survived this ordeal because of my faith in God and the help of friends and SkyMed, who called me often and suggested different lines of hope.”

Duffy Nemers, SkyMed Champions

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Global Emergency Travel Services

24/7/365 world-wide response network for members travelling worldwide. Multilingual operations center that includes emergency medical evacuation to the closet appropriate facility, medical escort commercial flights, repatriation of mortal remains, return of dependent children and travel assistance services. Included in all ULTIMATE Memberships.
Services from ‘Home or Away’ within 100 miles

Home or Away Services 100 miles from home

SkyMed will pay the cost of ground ambulance services to transport Member to the closest appropriate hospital. This service requires no pre-approval and is limited to two ground services in any twelve (12) months. Included in all ULTIMATE Memberships.
SkyMed Plus

SkyMed Plus

SkyMed Plus provides commercial ticketing for Members return to the origin of the air evacuation. SkyMed Plus also includes pet return, 24 hour-a-day multi-lingual help line, translation services, emergency messaging, insurance verification, travel locator service and more to enhance our SkyMed TAKES YOU HOME membership services. Included in all ULTIMATE Memberships.

Primary Driver Disability

Primary Driver Disability

The Primary Driver Disability Option (PDDO) increases the protection of our traditional vehicle return service. SkyMed’s PDDO will reimburse up to $2,000 for either bonded drivers or friend/ family member to return stranded vehicles. Included in all ULTIMATE Memberships.
Patient and Doctor Looking at each other smiling

Organ Recipient Transportation

When it is more feasible to bring the member recipient to the donor organ, SkyMed will provide air transportation for the recipient and one family member. (A nine month restriction applies to new member eligibility in Organ Transport and this service.) Individuals on transplant recipient lists at the time of application are ineligible for SkyMed Membership.
Organ Transport

Organ Transport

Should a member require a kidney, heart, lung, liver, or pancreas transplant, SkyMed will transport the donor organ to them. Individuals on transplant recipient lists at the time of application are ineligible for SkyMed Membership.
Incidental Expense Allowance

Incidental Expense Allowence

SkyMed will pay up to $200 for incidental expenses associated with a member’s medical flight. These could include lodging, transportation, meals.
Patient on wheel chair and Doctors

Return Transportation After Recovery

After a member has been hospitalized with a SERIOUS OR CRITICAL ILLNESS OR INJURY SkyMed will transport the member via commercial flight to his/her residence after recovery. The member has sixty (60) days from the hospital release date to implement this service.
Companion Transportation

Companion Transportation

SkyMed will arrange for a member’s spouse/companion to accompany them in flight on a private air ambulance (space permitting). Or, SkyMed will pay for a commercial flight.
Physical Remains Return

Physical Remains Return

If a Member expires at home or away, SkyMed will pay ‘Airway Bill’ transport costs to move Member remains and provide round trip transportation for Member’s spouse or companion to accompany. In the event ground transportation of remains is required SkyMed will reimburse up to $500.
Minor Children - Grandchildren Return

Minor Children / Grandchildren Return

If because of a critical illness or injury, a member’s minor children, grandchildren and even great grandchildren are left stranded, SkyMed will pay for a regularly scheduled airline flight and transportation for one adult escort if required. Grand and greatgrandchildren under the age of 18 are eligible for all member services when travelling with grandparents.
Transportation for Recuperation Nearer Home

Transportation for Recuperation Nearer Home

After a member has been hospitalized with a SERIOUS OR CRITICAL ILLNESS OR INJURY SkyMed will transport the member to a rehab facility near the members transport preference .
Visitor Transportation

Visitor Transportation

If a member is hospitalized with a serious illness or injury, SkyMed will pay for a round trip commercial air ticket for a family member or companion to visit. This service will be provided AS SOON AS our Member is hospitalized.
SkyMed Services 1

Helicopter Transport

SkyMed will cover the cost of all medically necessary helicopter transports or hospital-to hospital transports. Medically necessary helicopter transports because of an accident or serious illness require no pre-approval from SkyMed. Included in all ULTIMATE Memberships.
vehiclereturn

Vehicle RV, Auto, Motorcycle and Vessel Return

SkyMed will pay professional drivers for over-land, safe return of operable vehicles (autos, RVs, tow vehicles, trucks) that have been left unattended because of a member’s serious illness or injury. For vessel return SkyMed will provide up to $500 per day for a maximum of 10 days to return a vessel to its home marina. For motorcycle return SkyMed will professionally crate and transport both road worthy and damaged vehicles to your home or a repair shop near your home.
Patient on wheel chair

Commercial Carrier Medical Escort Flights

If a member’s condition does not require a private air ambulance, yet the member is not able or permitted to travel alone by commercial carrier, SkyMed will arrange, and pay for medical escort
Ground Ambulance Service

Ground Ambulance Service

SkyMed will pay the cost of ground ambulance services to transport Member to the closest appropriate hospital. This service requires no pre-approval and is limited to two ground services in any twelve (12) months. Included in all ULTIMATE Memberships.
SkyMed Services

Hospital-to-Hospital Emergency Air Transport

By Choice of the Member means EVEN if you can be treated in the emergency facility you are in, SkyMed will Take You Home if you choose. SkyMed will arrange and pay for medically equipped air ambulance transportation by fixed-wing aircraft, to the hospital nearest your US or Canadian home when a serious illness or injury occurs. Ground ambulance to and from each hospital is included