100+ Member Experiences

Joseph & Caroline Sheehan

from Georgetown, Massachusetts

Husband & Wife Both Wind up in Hospital While Wintering in Florida

Joseph & Caroline Sheehan Joseph and Caroline Sheehan, from Georgetown, Massachusetts, were wintering at Thousand Trails Campground in Orlando, Florida, when Mr. Sheehan fell and fractured his hip while exiting his motor home. A passerby saw what had happened and called 911

Joe was taken by ground ambulance to Celebration Hospital in Kissimmee and was later transported to a rehab facility 50 miles away.

As it turned out, Caroline wound up in the hospital too due to a separate incident and S kyMed paid to have their daughter, Pam, flown in from Boston to assist them. Caroline said, “We don’t know what we would have done without her and she traveled 50 miles back and forth taking care of both of us and stayed two weeks to help Joe and me.”

S kyMed also paid to fly their daughter-in-law, Lynn, down from Boston to drive their R V home to Georgetown, Massachusetts.

Caroline said, “My main concern was getting Joe home. S kyMed flew Joe and I home from the Orlando Airport where they had two wheelchairs waiting for us as requested. When we got on the plane, we were so pleased to find out we had first class seats which was wonderful because Joe could not have gotten into a regular passenger seat. Our son, Timothy, was waiting for us at the airport in Massachusetts and drove us home from there.”

How did you find out about SkyMed and why did you choose SkyMed? “We originally heard about SkyMed 15 years ago at a SkyMed presentation in a campground in Moore Haven, Florida. Joe and I both felt their plan would give us and our family peace of mind while traveling in case something should happen.”

What do you tell your friends about your experience with SkyMed? “I tell my friends that if they live the lifestyle we live, they would be crazy not to have SkyMed! SkyMed more than met our expectations and some of our friends had a different plan which didn’t cover everything that SkyMed covered. And in talking with my camping friends, they are quite surprised about everything that SkyMed covered. We were very satisfied and tell everybody about how wonderful SkyMed is!”

Joseph & Caroline Sheehan, SkyMed Champions

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Global Emergency Travel Services

24/7/365 world-wide response network for members travelling worldwide. Multilingual operations center that includes emergency medical evacuation to the closet appropriate facility, medical escort commercial flights, repatriation of mortal remains, return of dependent children and travel assistance services. Included in all ULTIMATE Memberships.

Home or Away Services 100 miles from home

SkyMed will pay the cost of ground ambulance services to transport Member to the closest appropriate hospital. This service requires no pre-approval and is limited to two ground services in any twelve (12) months. Included in all ULTIMATE Memberships.

SkyMed Plus

SkyMed Plus provides commercial ticketing for Members return to the origin of the air evacuation. SkyMed Plus also includes pet return, 24 hour-a-day multi-lingual help line, translation services, emergency messaging, insurance verification, travel locator service and more to enhance our SkyMed TAKES YOU HOME membership services. Included in all ULTIMATE Memberships.

Primary Driver Disability

The Primary Driver Disability Option (PDDO) increases the protection of our traditional vehicle return service. SkyMed’s PDDO will reimburse up to $2,000 for either bonded drivers or friend/ family member to return stranded vehicles. Included in all ULTIMATE Memberships.

Organ Recipient Transportation

When it is more feasible to bring the member recipient to the donor organ, SkyMed will provide air transportation for the recipient and one family member. (A nine month restriction applies to new member eligibility in Organ Transport and this service.) Individuals on transplant recipient lists at the time of application are ineligible for SkyMed Membership.

Organ Transport

Should a member require a kidney, heart, lung, liver, or pancreas transplant, SkyMed will transport the donor organ to them. Individuals on transplant recipient lists at the time of application are ineligible for SkyMed Membership.

Incidental Expense Allowence

SkyMed will pay up to $200 for incidental expenses associated with a member’s medical flight. These could include lodging, transportation, meals.

Return Transportation After Recovery

After a member has been hospitalized with a SERIOUS OR CRITICAL ILLNESS OR INJURY SkyMed will transport the member via commercial flight to his/her residence after recovery. The member has sixty (60) days from the hospital release date to implement this service.

Companion Transportation

SkyMed will arrange for a member’s spouse/companion to accompany them in flight on a private air ambulance (space permitting). Or, SkyMed will pay for a commercial flight.

Physical Remains Return

If a Member expires at home or away, SkyMed will pay ‘Airway Bill’ transport costs to move Member remains and provide round trip transportation for Member’s spouse or companion to accompany. In the event ground transportation of remains is required SkyMed will reimburse up to $500.

Minor Children / Grandchildren Return

If because of a critical illness or injury, a member’s minor children, grandchildren and even great grandchildren are left stranded, SkyMed will pay for a regularly scheduled airline flight and transportation for one adult escort if required. Grand and greatgrandchildren under the age of 18 are eligible for all member services when travelling with grandparents.

Transportation for Recuperation Nearer Home

After a member has been hospitalized with a SERIOUS OR CRITICAL ILLNESS OR INJURY SkyMed will transport the member to a rehab facility near the members transport preference .

Visitor Transportation

If a member is hospitalized with a serious illness or injury, SkyMed will pay for a round trip commercial air ticket for a family member or companion to visit. This service will be provided AS SOON AS our Member is hospitalized.

Helicopter Transport

SkyMed will cover the cost of all medically necessary helicopter transports or hospital-to hospital transports. Medically necessary helicopter transports because of an accident or serious illness require no pre-approval from SkyMed. Included in all ULTIMATE Memberships.

Vehicle RV, Auto, Motorcycle and Vessel Return

SkyMed will pay professional drivers for over-land, safe return of operable vehicles (autos, RVs, tow vehicles, trucks) that have been left unattended because of a member’s serious illness or injury. For vessel return SkyMed will provide up to $500 per day for a maximum of 10 days to return a vessel to its home marina. For motorcycle return SkyMed will professionally crate and transport both road worthy and damaged vehicles to your home or a repair shop near your home.

Commercial Carrier Medical Escort Flights

If a member’s condition does not require a private air ambulance, yet the member is not able or permitted to travel alone by commercial carrier, SkyMed will arrange, and pay for medical escort

Ground Ambulance Service

SkyMed will pay the cost of ground ambulance services to transport Member to the closest appropriate hospital. This service requires no pre-approval and is limited to two ground services in any twelve (12) months. Included in all ULTIMATE Memberships.

Hospital-to-Hospital Emergency Air Transport

By Choice of the Member means EVEN if you can be treated in the emergency facility you are in, SkyMed will Take You Home if you choose. SkyMed will arrange and pay for medically equipped air ambulance transportation by fixed-wing aircraft, to the hospital nearest your US or Canadian home when a serious illness or injury occurs. Ground ambulance to and from each hospital is included
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