100+ Member Experiences

Old Couple

Mr. & Mrs. Gilbert Molnar

from Vancouver, BC, Canada

group 1262

Heart Attack On Carnival Cruise Ship Near Cozumel, Mexico

My wife and I were on board the Carnival Glory Cruise Ship near Cozumel, Mexico, when around 2:00 a.m. I had a heart attack. My wife called 911 on the ship and they had to revive me and put me on oxygen. They kept me stable and

by 9:00 am I was taken by ambulance to the Cozumel Medical Center.

When we got there the Medical Center wanted $25,000 up front and my wife gave them $5,000 using our credit card but the clinic said that was not enough. My wife then phoned my daughter and son-in-law and they came up with $15,000 and the clinic settled for $20,000.

At the time I booked the cruise, I had also purchased medical insurance through the cruise line, but my wife was unaware of this and the only card we had on hand was for SkyMed. At that point my son-in-law contacted SkyMed and spoke to Jim who told us he needed a doctor to accept me as a patient when I got to Vancouver. As soon as our doctor got in touch with Jim things really went into high gear. SkyMed made all the arrangements and before long my wife and I were on the flight from Cozumel back to Vancouver, BC, Canada along with a doctor, a nurse, two pilots and a medical assistant. During a stop for fuel, my wife was freezing (we were wearing apparel for Mexico) and the doctor gave her his jacket which was above and beyond our expectations.

How did you find out about SkyMed and why did you choose SkyMed? While spending time in Los Cabos, which we do every year, I saw an ad for SkyMed in the local Gringo Gazette and thought if either of us got sick they don’t have facilities in Mexico like they do in the US and Canada. I checked into it and thought, why not get it? What have we got to lose? So we got it and we’re so glad we did because SkyMed literally saved my life!

What would you tell your friends about your experience with SkyMed? First of all, we are eternally grateful to SkyMed and their team because they not only saved my life, they saved us financially — over $46,000! If you do any traveling at all, SkyMed is the only way to go. We are delighted with their services because they took care of everything and we will never travel without SkyMed. We had a five-year policy and renewed for another five years because overall, and especially cost-wise, it’s just a no-brainer!

Mr. & Mrs. Gilbert Molnar, SkyMed Champions

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Global Emergency Travel Services

24/7/365 world-wide response network for members travelling worldwide. Multilingual operations center that includes emergency medical evacuation to the closet appropriate facility, medical escort commercial flights, repatriation of mortal remains, return of dependent children and travel assistance services. Included in all ULTIMATE Memberships.
Services from ‘Home or Away’ within 100 miles

Home or Away Services 100 miles from home

SkyMed will pay the cost of ground ambulance services to transport Member to the closest appropriate hospital. This service requires no pre-approval and is limited to two ground services in any twelve (12) months. Included in all ULTIMATE Memberships.
SkyMed Plus

SkyMed Plus

SkyMed Plus provides commercial ticketing for Members return to the origin of the air evacuation. SkyMed Plus also includes pet return, 24 hour-a-day multi-lingual help line, translation services, emergency messaging, insurance verification, travel locator service and more to enhance our SkyMed TAKES YOU HOME membership services. Included in all ULTIMATE Memberships.

Primary Driver Disability

Primary Driver Disability

The Primary Driver Disability Option (PDDO) increases the protection of our traditional vehicle return service. SkyMed’s PDDO will reimburse up to $2,000 for either bonded drivers or friend/ family member to return stranded vehicles. Included in all ULTIMATE Memberships.
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Organ Recipient Transportation

When it is more feasible to bring the member recipient to the donor organ, SkyMed will provide air transportation for the recipient and one family member. (A nine month restriction applies to new member eligibility in Organ Transport and this service.) Individuals on transplant recipient lists at the time of application are ineligible for SkyMed Membership.
Organ Transport

Organ Transport

Should a member require a kidney, heart, lung, liver, or pancreas transplant, SkyMed will transport the donor organ to them. Individuals on transplant recipient lists at the time of application are ineligible for SkyMed Membership.
Incidental Expense Allowance

Incidental Expense Allowence

SkyMed will pay up to $200 for incidental expenses associated with a member’s medical flight. These could include lodging, transportation, meals.
Patient on wheel chair and Doctors

Return Transportation After Recovery

After a member has been hospitalized with a SERIOUS OR CRITICAL ILLNESS OR INJURY SkyMed will transport the member via commercial flight to his/her residence after recovery. The member has sixty (60) days from the hospital release date to implement this service.
Companion Transportation

Companion Transportation

SkyMed will arrange for a member’s spouse/companion to accompany them in flight on a private air ambulance (space permitting). Or, SkyMed will pay for a commercial flight.
Physical Remains Return

Physical Remains Return

If a Member expires at home or away, SkyMed will pay ‘Airway Bill’ transport costs to move Member remains and provide round trip transportation for Member’s spouse or companion to accompany. In the event ground transportation of remains is required SkyMed will reimburse up to $500.
Minor Children - Grandchildren Return

Minor Children / Grandchildren Return

If because of a critical illness or injury, a member’s minor children, grandchildren and even great grandchildren are left stranded, SkyMed will pay for a regularly scheduled airline flight and transportation for one adult escort if required. Grand and greatgrandchildren under the age of 18 are eligible for all member services when travelling with grandparents.
Transportation for Recuperation Nearer Home

Transportation for Recuperation Nearer Home

After a member has been hospitalized with a SERIOUS OR CRITICAL ILLNESS OR INJURY SkyMed will transport the member to a rehab facility near the members transport preference .
Visitor Transportation

Visitor Transportation

If a member is hospitalized with a serious illness or injury, SkyMed will pay for a round trip commercial air ticket for a family member or companion to visit. This service will be provided AS SOON AS our Member is hospitalized.
SkyMed Services 1

Helicopter Transport

SkyMed will cover the cost of all medically necessary helicopter transports or hospital-to hospital transports. Medically necessary helicopter transports because of an accident or serious illness require no pre-approval from SkyMed. Included in all ULTIMATE Memberships.
vehiclereturn

Vehicle RV, Auto, Motorcycle and Vessel Return

SkyMed will pay professional drivers for over-land, safe return of operable vehicles (autos, RVs, tow vehicles, trucks) that have been left unattended because of a member’s serious illness or injury. For vessel return SkyMed will provide up to $500 per day for a maximum of 10 days to return a vessel to its home marina. For motorcycle return SkyMed will professionally crate and transport both road worthy and damaged vehicles to your home or a repair shop near your home.
Patient on wheel chair

Commercial Carrier Medical Escort Flights

If a member’s condition does not require a private air ambulance, yet the member is not able or permitted to travel alone by commercial carrier, SkyMed will arrange, and pay for medical escort
Ground Ambulance Service

Ground Ambulance Service

SkyMed will pay the cost of ground ambulance services to transport Member to the closest appropriate hospital. This service requires no pre-approval and is limited to two ground services in any twelve (12) months. Included in all ULTIMATE Memberships.
SkyMed Services

Hospital-to-Hospital Emergency Air Transport

By Choice of the Member means EVEN if you can be treated in the emergency facility you are in, SkyMed will Take You Home if you choose. SkyMed will arrange and pay for medically equipped air ambulance transportation by fixed-wing aircraft, to the hospital nearest your US or Canadian home when a serious illness or injury occurs. Ground ambulance to and from each hospital is included