100+ Member Experiences

Stanley & Joyce Fielder

from Thessalon, Canada

SkyMed Member Experiences Ambulance Ride Due to Ruptured Appendix

On February 10th, a Friday morning at the Encore Golden Sun RV Resort in Apache Junction, Arizona, Joyce Fielder wasn’t feeling well. As the morning went on, the uncomfortable feeling turned into severe pain

in her abdomen. At 4PM, fearing a heart attack, her husband, Stanley called SkyMed. SkyMed directed him to arrange for a ground ambulance. Stan called 911. The ambulance arrived for Joyce in less than five minutes! Joyce was hooked up for an EKG to check for a possible heart attack. At this time, she was ranking her pain level a high 12 on a scale of 1 to 10. Ambulance attendants quickly assessed her situation and suggested an appendix attack and issued pain medication. She was then immediately transported to Banner Goldfield Medical Centre, in Apache Junction, AZ. Following blood work and other testing, it was confirmed an emergency appendectomy was needed. She was instructed not to drink ANYTHING, not even a single sip of water, or surgery would be postponed to the next day. Following those instructions, Joyce underwent surgery that very evening at 9PM. Joyce, now much better, says the invoice for the ambulance came the day before they attended their next SkyMed Member Appreciation Event in Casa Grande, AZ. “What a relief it was,” says Joyce, “to be able to hand the invoice directly to the pleasant lady behind the SkyMed greeting table and not worry about it anymore!”

How did you find out about SkyMed and why did you choose SkyMed? Recently Joyce contended with a bout of squamous cell cancer. “This made Stanley and I realize that situations CAN happen to us. We reached out to a SkyMed Representative and became SkyMed Members.”

What would you tell your friends about your experience with SkyMed? “We tell our friends that there is ‘No Better Service Anywhere.’ We feel that we don’t have to worry anymore. We tell people that it’s the best money we ever spent and the best protection we have ever had.”

Stanley & Joyce Fielder, SkyMed Champions

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24/7/365 world-wide response network for members travelling worldwide. Multilingual operations center that includes emergency medical evacuation to the closet appropriate facility, medical escort commercial flights, repatriation of mortal remains, return of dependent children and travel assistance services. Included in all ULTIMATE Memberships.

Home or Away Services 100 miles from home

SkyMed will pay the cost of ground ambulance services to transport Member to the closest appropriate hospital. This service requires no pre-approval and is limited to two ground services in any twelve (12) months. Included in all ULTIMATE Memberships.

SkyMed Plus

SkyMed Plus provides commercial ticketing for Members return to the origin of the air evacuation. SkyMed Plus also includes pet return, 24 hour-a-day multi-lingual help line, translation services, emergency messaging, insurance verification, travel locator service and more to enhance our SkyMed TAKES YOU HOME membership services. Included in all ULTIMATE Memberships.

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The Primary Driver Disability Option (PDDO) increases the protection of our traditional vehicle return service. SkyMed’s PDDO will reimburse up to $2,000 for either bonded drivers or friend/ family member to return stranded vehicles. Included in all ULTIMATE Memberships.

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When it is more feasible to bring the member recipient to the donor organ, SkyMed will provide air transportation for the recipient and one family member. (A nine month restriction applies to new member eligibility in Organ Transport and this service.) Individuals on transplant recipient lists at the time of application are ineligible for SkyMed Membership.

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After a member has been hospitalized with a SERIOUS OR CRITICAL ILLNESS OR INJURY SkyMed will transport the member via commercial flight to his/her residence after recovery. The member has sixty (60) days from the hospital release date to implement this service.

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SkyMed will arrange for a member’s spouse/companion to accompany them in flight on a private air ambulance (space permitting). Or, SkyMed will pay for a commercial flight.

Physical Remains Return

If a Member expires at home or away, SkyMed will pay ‘Airway Bill’ transport costs to move Member remains and provide round trip transportation for Member’s spouse or companion to accompany. In the event ground transportation of remains is required SkyMed will reimburse up to $500.

Minor Children / Grandchildren Return

If because of a critical illness or injury, a member’s minor children, grandchildren and even great grandchildren are left stranded, SkyMed will pay for a regularly scheduled airline flight and transportation for one adult escort if required. Grand and greatgrandchildren under the age of 18 are eligible for all member services when travelling with grandparents.

Transportation for Recuperation Nearer Home

After a member has been hospitalized with a SERIOUS OR CRITICAL ILLNESS OR INJURY SkyMed will transport the member to a rehab facility near the members transport preference .

Visitor Transportation

If a member is hospitalized with a serious illness or injury, SkyMed will pay for a round trip commercial air ticket for a family member or companion to visit. This service will be provided AS SOON AS our Member is hospitalized.

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SkyMed will cover the cost of all medically necessary helicopter transports or hospital-to hospital transports. Medically necessary helicopter transports because of an accident or serious illness require no pre-approval from SkyMed. Included in all ULTIMATE Memberships.

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SkyMed will pay professional drivers for over-land, safe return of operable vehicles (autos, RVs, tow vehicles, trucks) that have been left unattended because of a member’s serious illness or injury. For vessel return SkyMed will provide up to $500 per day for a maximum of 10 days to return a vessel to its home marina. For motorcycle return SkyMed will professionally crate and transport both road worthy and damaged vehicles to your home or a repair shop near your home.

Commercial Carrier Medical Escort Flights

If a member’s condition does not require a private air ambulance, yet the member is not able or permitted to travel alone by commercial carrier, SkyMed will arrange, and pay for medical escort

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SkyMed will pay the cost of ground ambulance services to transport Member to the closest appropriate hospital. This service requires no pre-approval and is limited to two ground services in any twelve (12) months. Included in all ULTIMATE Memberships.

Hospital-to-Hospital Emergency Air Transport

By Choice of the Member means EVEN if you can be treated in the emergency facility you are in, SkyMed will Take You Home if you choose. SkyMed will arrange and pay for medically equipped air ambulance transportation by fixed-wing aircraft, to the hospital nearest your US or Canadian home when a serious illness or injury occurs. Ground ambulance to and from each hospital is included
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